PRIVACY POLICY
Online privacy is constantly evolving and Epoch plans to take
all reasonable efforts to maintain up to date and effective online
privacy standards and practices. We have linked every page of our
website ("Website") to this page for your convenience and you may also
contact us at legal@epoch.com
with any questions or concerns that you may have.
Epoch is committed to respecting your online privacy and
recognizes the need for appropriate protection and management of any
personally identifiable information ("Personal Information") you share
with us. In order to provide payment processing, billing and fraud
detection services, Epoch collects and uses your Personal
Information. Personal Information means any information that may be
used to identify an individual, including, but not limited to, a first
and last name, a home or other physical address and an email address or
other contact information, whether at work or at home, payment
information, and website usernames/passwords. This policy explains how we intend
to treat your Personal Information.
If you choose to provide us with your Personal Information on our
Website, we may transfer your Personal Information within Epoch or to
Epoch's Third-Parties, across borders, and from
your country or jurisdiction to other countries or jurisdictions
around the world.
Epoch strives to comply with all applicable laws around the
globe that are designed to protect your privacy. Although legal
requirements may vary from country to country, Epoch intends to
adhere to the principles set forth in this Privacy Policy even if, in
connection with the above, we transfer your Personal Information from
your country to countries that may not require an "adequate" level of
protection for your Personal Information. In other words, our goal is
to provide protection for your Personal Information no matter where
that Personal Information is collected, transferred, or retained.
To protect your
privacy, we have adopted the following principles:
*
Notice
* Choice
* Security
* Access/Accuracy
NOTICE
Information Collection
You may access
and browse our Website without disclosing any Personal Information.
However, if you attempt to use Epoch's services to purchase a
product or service online, Epoch may request that you
voluntarily supply it with Personal Information. Epoch uses a
secure transmission method for all of its transmissions. Epoch receives and stores all information that
you enter in our Website and billing pages. In addition, Epoch
collects information about you during your visit, such as your IP
Address and Epoch employs its software in order to ascertain
your physical location when making a purchase. Except as set forth
below, Epoch does not collect information from other sources such as
public records, or private organizations. However, Epoch does
collect Personal Information you submit to Epoch's Website and its clients in order to
complete processing online transactions. You are required to provide Epoch and
its clients with accurate and up to date information, and your failure
to accurately provide such information could result in the voiding of
your agreement(s) with Epoch.
Information Use
Epoch is the sole owner of the information collected on its
Website. We will not sell, share, or rent this information to Third
Parties, except as set forth in this Privacy Policy. Epoch
shall release data when required by law, to enforce its agreement(s)
with you, or to enforce the contract rights of its clients.
Information Sharing
We ensure that your Personal Information will not be disclosed to
anyone other than a government institution or authority when required
by law or other regulation, Epoch's affiliated merchant bank and
card processors as required to process online transactions,
and website owners/operators from which you are purchasing goods and
services using Epoch ("Third Parties").
CHOICE
You may
choose whether or not to provide Personal Information to Epoch.
If you choose not to provide the Personal Information we request, you
can still visit most of Epoch's Website, but you may be unable
to access certain options, offers, and services that involve our
interaction with you. If you chose to have a relationship with Epoch, such as a contractual or other business relationship or
partnership, you will be required to provide Personal Information in
connection with such relationship.
SECURITY
We have
implemented security policies, rules and technical measures to protect
the Personal Information that we have under our control from
unauthorized access, improper use or disclosure, unauthorized
modification, unlawful destruction or accidental loss. Epoch
utilizes Secure Socket Layer (SSL) software when receiving and
transmitting electronic payments. Epoch encrypts the sensitive
information that you provide. Epoch reveals your credit card
number when communicating on a private dedicated line of communication
with our associated financial institution.
In addition, Epoch protects your Personal Information off-line.
Security cards are used to enter our facility. All employees
and data processors, who have access to and are associated with the
processing of Personal Information, are obliged to respect the confidentiality
of your Personal Information. Epoch conducts background and
credit checks on all of its employees prior to employment. Epoch
employs a User ID and password scheme in order to limit and
achieve access to our computer network by our employees and Third
Parties.
ACCESS/ACCURACY
Access
You may inquire about your Personal Information being held by Epoch by sending an email to .
Upon meeting certain security measures, Epoch shall provide you with a copy of the Personal Information
that it keeps about you. Epoch may charge a $25 processing fee for
the request. Prior to completing your request, Epoch will
require that you provide us with certain items as a proof of your identity. Epoch
reserves the right to refuse any request for information, though it
will communicate the reason for its decision.
Accuracy
To the extent that you do provide us with Personal Information, Epoch wishes to maintain accurate Personal Information. Where we
collect Personal Information from you on our Website, our goal is to
provide a means of contacting us should you need to update or correct
that Personal Information. If for any reason those means are
unavailable or inaccessible, you may send updates and corrections about
your Personal Information to and we will make
reasonable efforts to incorporate the changes in your Personal
Information that we hold as soon as practicable.
COOKIES
Epoch uses "cookie" technologies on some portions of Epoch's Website
for the limited purpose of assisting our clients in identifying
affiliates which have generated sales. Cookies used by Epoch will only
store data associated with the affiliate code derived from the banner or
link used to make a purchase. Epoch's cookies will store no other information
about you.
You are always free to decline our cookies if your browser permits,
although in that case you may not be able to use certain features on our
Website.
Please note that the use of cookies is optional and setting your browser
to block cookies will not affect your ability to make the purchase on
any of the websites for which Epoch processes online transactions.
THIRD PARTIES
Occasionally, Epoch receives information from Third Parties to
compare it to information that you had provided to Epoch for
fraud prevention purposes.
Any websites displayed to you by our Website as Internet search results
or linked to Internet search results pages provided to you by our
Website, including websites owned or operated by our clients, have been
developed by Third Parties over which Epoch exercises no
control. Such websites may send their own cookies to end users, collect
data, or solicit Personal Information from you. Epoch is not
responsible for the privacy practices or the content of such websites,
including such websites' use of any information collected when you are
directed to or click through to such websites. Even though such
information might not identify you personally, we strongly encourage
you to become familiar with the privacy practices of those websites.
DATA PROTECTION SAFE HARBOR POLICY
Epoch is a participant in the Safe Harbor program for Data
Protection
developed by the U.S. Department of Commerce and the European Union,
and
is listed by the U.S. Department of Commerce. Epoch has
certified that
we adhere to the Safe Harbor Privacy Principles. Epoch uses the
self assessment method of verification of compliance. Individuals who
believe their privacy may have been violated based on the Safe Harbor
privacy principles should contact us at .
For more information about the Safe Harbor program and to
view our certification, please visit the website.
CHILDREN
Epoch does not request, or knowingly collect Personal
Information from children under the age of 13. Epoch does not give children the ability to post
messages or otherwise distribute information about themselves on our
Website.
POLICY CHANGES
We will make reasonable efforts to maintain an up to date and
effective online privacy policy. As such we reserve the right, at any
time, to
add, change, update, or modify this privacy policy, simply by posting
such change, update, or modification on our Website and without any
other notice to you. Any such change, update, or modification will be
effective immediately upon posting on our Website.
COMMITMENT
We are committed to privacy and are actively involved in and support
current industry initiatives to preserve individual privacy rights on
the Internet. Protecting your privacy online is an evolving area, and
Epoch's Website is constantly evolving to meet these demands.
If you have any comments or questions regarding our Privacy Policy,
please contact us at . While we cannot guarantee
privacy perfection, we will address any issue to the best of our
abilities and as soon as possible.
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